A File That ClosesThe First Time.
Measured affected areas, logged drying goals and Xactimate line items written to the scope actually performed — with mitigation and reconstruction on one file, under one licensed builder.
Call 888-838-7170Contact usXactimateline itemsMeasuredaffected areasLoggeddrying goalsOne filethrough rebuild
Files reopen for documentation reasons, not repair reasons.
What an adjuster needs from a restoration vendor is not enthusiasm. It is a record that answers the next question before it is asked.
Almost nothing gets disputed because the drying was wrong. It gets disputed because nobody wrote down why it was right.
A supplement that arrives at the end with no supporting record is a different conversation from one raised on the day it was found, attached to the reading that prompted it. The work in both cases may be identical. The file is not.
So documentation here is a product of the job rather than a summary written after it. Affected areas are measured before equipment is placed, drying goals are set from the materials involved, readings are logged through to completion, and line items are written to the scope actually performed.
Anatomy of the file we send you.
This is what arrives, and the order it arrives in. None of it is assembled at the end — it is produced as the job runs.
Standards, not house style.
Working to a published standard means the method is reviewable by someone who was never on site. That is the entire point.
- On assignmentDispatch, not intakeAddress and loss type is enough to mobilize. Crews go from Troy or Port Huron inside 60 minutes while the rest of the detail follows.
- On arrivalDocument before you disturbAffected area measured and photographed before equipment placement changes what the site looks like.
- Through the jobIICRC S500 and S520The published standards for professional water damage restoration and professional mold remediation. DriForce is an IICRC Certified Firm, verifiable in the IICRC Global Locator.
- At completionEvidence, then invoiceDrying goals met and logged, package assembled, carrier billed directly so the insured is not financing mitigation during processing.
License, certification and warranty.
Confirmable independently, before you assign anything.
- IICRC Certified FirmWater restoration, applied structural drying, microbial remediation, fire and smoke, odor control and trauma certifications held on staff. Listed publicly in the IICRC Global Locator under our legal entity, Absolute Water Removal, LLC dba DriForce Property Restoration — verify it before you call, not after.
- Michigan Builder License #2102202262Mitigation and reconstruction run on one license, under one contract. You are not handed to a separate general contractor when the drying finishes.
- One-year workmanship warrantyOn reconstruction we perform, separate from any manufacturer warranty on materials. Ask any other restorer you are considering to put theirs in writing.
- Documentation on requestW-9, certificate of insurance and current certifications supplied before work starts, so vendor onboarding is not the thing holding up mitigation.
What adjusters ask us first.
What estimating platform do you use?
Xactimate, with line items written to the scope actually performed. We also run job management through DASH, so the documentation trail and the estimate come from the same record rather than being reconciled afterwards.
How is the affected area established?
Measured and mapped, not estimated by eye, and recorded before drying equipment is placed. Where water has moved through shared assemblies the mapping crosses those lines, because that is where scope disputes usually originate.
Do you log drying goals and daily readings?
Yes. Drying goals are set from the materials involved and readings are logged through to completion, so the decision to stop drying is evidenced rather than asserted.
Can DriForce handle the reconstruction on the same file?
Yes, under Michigan Builder License #2102202262. Mitigation and rebuild on one file removes the handoff where scope and responsibility usually blur.
How quickly can you get to a loss?
Inside 60 minutes across Metro Detroit, 24 hours a day, dispatched from Troy or Port Huron. Earlier arrival is the single biggest lever on final severity.
What standards is the work performed to?
The IICRC S500 standard for professional water damage restoration and S520 for professional mold remediation. DriForce is an IICRC Certified Firm.
Do you bill the carrier directly?
Yes, so the insured is not financing the mitigation while the claim is processed.
What if the scope needs to change mid-job?
It is raised when it is found, with the reading or photograph that prompted it, rather than appearing as a supplement at the end with no supporting record.
Send us the assignment. We will send back a file you can close.
Address and loss type is enough to mobilize. Documentation begins on arrival, not at the end.
Send the details
A person answers 24/7. Prefer to type it? Send what happened and we respond the same day.
DriForce handles water damage, fire and smoke damage, mold remediation, storm damage, hazardous materials cleanup, frozen and burst pipes, contents and document recovery and reconstruction — the full scope under one licensed builder. For multi-building or industrial events see large loss restoration, and for the complete commercial picture see commercial restoration. Crews dispatch 24/7 from our Troy office across Oakland, Macomb and Wayne counties and our Port Huron office across St. Clair County and the Blue Water Area.